WhatsApp Automation
Meet your team & customers where they already are.
ERP47 ships with two production-ready WhatsApp bots — one for your staff and dealers, one for your customers.
Bot #1 · Staff & Dealers
Map & Inventory Bot
Registered users update unit status via WhatsApp and instantly receive the latest floor plan PDF with color-coded availability.
- Update unit status by ID
- Download updated map PDF
- Instant inventory answers
Bot #2 · Customers
Customer Engagement Bot
Share current projects, capture preferences, and push project updates & payment reminders — all inside WhatsApp.
- Project discovery flows
- Preference capture routed to sales
- Payment & project update messages
How it works
From setup to first message in days
We handle configuration; you approve the flows. WhatsApp gateway / API charges are billed separately by your provider.
01
Connect
Link your WhatsApp Business number.
02
Configure
Approve message templates & flows.
03
Train users
Register staff for the bot commands.
04
Go live
Serve customers and update maps.
Secure by design
Only registered users can update units. Every action is written to your ERP47 audit log.